Welcome to Salia Home, where your shopping experience is our top priority. We aim to provide transparency and convenience in every aspect of your purchase. From understanding the total payment breakdown to selecting the preferred payment method, we strive to make your transaction seamless and straightforward.
1. Total payment with invoice
The total cost of payment on Salia Home includes:
- Item Price: The item’s price is listed next to the item, and is always displayed again on the cart page and checkout page for you to check again.
- Shipping Fee: Shipping charges will be calculated based on your destination at checkout when you enter your address. Fees are described in our Shipping Policy. We do not charge tax on any country or item.
- Sales tax: For orders shipped within Illinois, a sales tax of up to 10.25% (including state, county, and local rates) is automatically calculated at checkout based on your delivery address. Shipping charges are not taxable in Illinois. Salia Home is based in Illinois and follows all applicable state tax regulations.
- We do not collect sales tax on orders shipped to other U.S. states or international destinations, with no additional tax collected at checkout.
***There are no account registration, restocking fees, or return shipping fees charged. You only have to pay the amounts stated on the invoice when paying for your purchase to receive the order you have placed.
2. Accepted payment methods:
Salia Home offers 2 payment options for customers:
Pay via PayPal account
Pay via Debit/Credit Card: We accept MasterCard, Visa, American Express, and Discover cards.
Read more about our Payment Methods.
3. When will the customer receive the refund?
We will issue a refund for an order canceled by us or by the buyer within 24 hours of purchase. After 24 hours, the order cannot be cancelled (Modify/Cancel Order). We accept refunds for items returned in accordance with our Return/Exchange & Refund Policy.
Our transparent payment process ensures that you are fully informed about the costs involved, and our flexible refund policy reflects our commitment to customer satisfaction.
Should you have any further inquiries or require assistance regarding our Billing Terms & Conditions, please do not hesitate to reach out to us at support@saliahome.com.